Brand24™ is a rush order service where you’re able to place an order with us and have it ready for collection or dispatch within 24 hours.
Obvious restrictions need to be in place to enable us to make the offering available to all our clients. These restrictions can be found below as well as on each individual product page.
The Brand24™ icon is our commitment that your products will be branded and ready for collection 24 Hours after placing your order, subject to the terms and conditions listed below.
Terms and Conditions
Once you place and pay for your order, no amendments or cancellations to the order will be possible as orders are picked immediately and will go into production as soon as possible.
Once you place and pay for your order online, no amendments or cancellations to the order will be possible.
Importantly, due to the urgent nature of Brand24™ orders, no artwork approval process will be initiated for your order. The logo you supply us, will always be branded at the maximum possible size in the position that the Brand24™ branding guideline demonstrates. This logo will be centred within the demarcated branding area on the branding guideline. All Brand24™ branding guidelines can be viewed on the Brandability website and differ from the standard branding guideline for each product in question. If you have specific requirements for position or size, please place a standard branding order where we have more flexibility with the logo and branding positions. Branding outside of the demarcated Brand24™ branding area, or at a size that exceeds the maximum branding space, will not be available as part of the Brand24™ offering. If artwork contains fine detail or small text that may close up, please ensure that you remove this before sending us the artwork for branding. Logos will not be modified once sent to us.
All artwork provided to us needs to be in Vector or an additional 4 hours will need to be allocated to convert your artwork to Vector format. Vector artwork will be acceptable in the following formats – .pdf (workable PDF), .cdr (Corel Draw), .ai (Adobe Illustrator)
If specific pantone colours are required for pad or screen printed products, then these need to be specified at the time of providing us with your artwork. If digital branding is required, then the vector artwork must be correctly supplied to reflect CMYK colours.
Brand24™ applies to select products only and each is tagged on the Brandability website with the Brand24™ icon.
Minimum and maximum quantities apply to all Brand24™ product orders.
Orders placed Monday to Thursday: The Brand24™ service is available Monday to Thursday (when they are trading days in South Africa) and orders must be placed and paid for by 5:00pm to be complete and ready for collection in Johannesburg by 5:00pm the following day. Orders placed on Friday: Orders placed and paid for before 12pm on a Friday (where it is a trading day in South Africa) will be completed by 5:00pm the following Monday in Johannesburg. Orders placed after 12pm on a Friday, weekends or South African public holidays will not qualify for Brand24™ service.
In the event of the actual item being supplied incorrectly, customer service will be able to assist, but please note that it’s not guaranteed to be amended within 24hrs.